People

Michael Mercier
Amy Savin
Dennis Devlin
Monica Zinchiak
Jesse Dunbar
Deborah J. Mayhew
Todd Follansbee
Elisa Hughes

 

 

 

• Webcam focus groups and in-depth interviews
• Online discussion boards
• Online surveys
• Online ethnography
• Mobile ethnography
• Mobile surveys
• Mobile phone voice message qualitative
• Text message qualitative
• Text message surveys
• User experience testing for websites, mobile apps, and the iPad
• User experience testing for industrial design